The enhanced RCM workflow will integrate DentalXChange’s XConnect APIs directly into Denticon, the flagship practice management solution of Planet DDS. This integration streamlines critical insurance transactions, including eligibility verification, claims processing, claims management, and payment posting, ensuring that DSOs and dental groups can operate with more clarity, efficiency, and accuracy. By allowing once-fragmented tools to communicate seamlessly, the result is a unified, cloud-based solution.

“Our enhanced RCM workflow with DentalXChange’s XConnect APIs represents a significant step forward in optimizing the dental insurance process,” said Eric Giesecke, CEO of Planet DDS. “This open ecosystem approach allows DSOs and group practices to leverage diverse technologies to strengthen their capabilities and competitiveness and build their own tech stack to customize workflows as they choose for their needs and growth plans.”

Planet DDS and DentalXChange have been partners since 2005, continually innovating to bring new products and services to dental practices, groups, and DSOs. Planet DDS is the first partner to leverage DentalXChange’s XConnect APIs for claims, eligibility, and electronic remittance advice (ERA).

“At DentalXChange, we are proud to strengthen our nearly 20-year partnership with Planet DDS through our fully integrated RCM workflow that leverages new APIs. This deeper integration optimizes insurance transactions, including eligibility verification, claims processing, claims management, and payment posting, providing our mutual clients with enhanced efficiency and accuracy in their RCM process while keeping the entire client experience in Denticon,” shared Paul Kaiser, CEO of DentalXChange.

The enhanced RCM workflow eliminates inefficiencies, reduces manual errors, and accelerates payments. This integration ensures real-time, accurate data and automated workflows that drive financial health and operational efficiency for DSOs and group practices. Along with Denticon Pay, which makes payment acceptance more seamless and secure, the enhanced workflow with DentalXChange ensures a fully integrated revenue cycle management experience.

To learn more about how the enhanced RCM workflow in Denticon can improve efficiency and accelerate payments for your DSO or group practice, visit planetdds.com.

About Planet DDS

Planet DDS is the leading provider of cloud-enabled dental software solutions, serving over 13,000 practices in the United States and having over 118,000 users. The company delivers a complete platform of solutions for dental practices, including Denticon Practice Management, Apteryx Cloud Imaging, Cloud 9 Ortho Practice Management, and Legwork Practice Marketing. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices nationwide.

To learn more, visit planetdds.com.

About DentalXChange

Since 1989, DentalXChange has been at the forefront of modernizing and innovating dental claims, creating dental RCM solutions that bring ease to the payments process. Today, it has grown to support a current client base approaching 200,000 dental providers and connectivity to over 1,050 payers.

Headquartered in Irvine, CA, through its own clearinghouse, state-of-the-art technology consisting of modern APIs, and secure web portals, DentalXChange processes over 1 billion EDI transactions, consisting of more than 300 million dental claims annually.

“Payer-provider transparency in the dental industry leaves a lot to be desired. The only way to truly understand the complete eligibility and benefits picture for any patient is for valuable front-office staff to either hunt and peck through various independent payer portals or spend time calling payer after payer,” said Paul Kaiser, CEO of DentalXChange.

DentalXChange’s Eligibility AI platform synchronizes with an office’s schedule book, allowing eligibility and benefits verification in advance of the patient’s appointment, or in real-time for same-day walk-ins. Eligibility AI delivers detailed eligibility and benefits data in an intuitive user interface that organizes the benefit datapoints in a unified manner across all Insurance payers. This significantly reduces calls to payers and streamlines the benefits verification process to reduce claim errors and avoid potential claim denials or rejections.

“While most practice management systems connect with a clearinghouse for all-payer EDI-based eligibility capabilities, the lack of detailed patient benefit data payers make available causes a myriad of pain points for dental offices. Offices put their reputation at risk with inaccurate patient estimates, they have revenue risk with denials and rejections that could be avoided, and they incur more cost to run their business. At the same time, payers also incur pain points in the form of expensive call center staffing and provider network dissatisfaction. Our Eligibility AI platform solves all these pain points,” indicated Paul Kaiser.

About DentalXChange

Since 1989, DentalXChange has been at the forefront of modernizing and innovating dental claims creating dental payment solutions that bring ease to the payments process. Today, it has grown to support a current client base of more than 107,000 dental providers. Headquartered in Irvine, CA, through its own clearinghouse, state of art technology consisting of modern APIs, and secure Web portals, DentalXChange processes over 300 million transactions, consisting of more than 71 million dental claims annually.

FEATURED IMAGE CREDIT: Deemerwha Studio/Shutterstock.com.

“We’re laser-focused on helping our clients run their best business and through this mission we’re bringing dental practices the same AI technology that has revolutionized marketing for enterprise organizations,” said Azim Nagree, chief strategy officer at Scorpion. “80% of Scorpion clients using our solution outrank their competitors on Google. By partnering with a leader like DentalXChange, we aim to bring this success to even more dental practices.”

Scorpion’s marketing platform provides dental practices with all the necessary tools to acquire more patients through digital channels. This includes industry-leading websites, digital advertising, and Scorpion’s advanced Ranking.AI technology. Ranking.AI brings the power of AI to dentists by enhancing their website’s search engine ranking, generating patient leads, and ultimately driving more practice revenue. As it analyzes data, Ranking.AI learns from Google’s extensive list of over 200 ranking factors, adapting in real-time to deliver consistent results.

“Our data shows that DentalXChange customers who also use Scorpion have increased their claim volume and associated revenue by 29% over the last two years,” said Paul Kaiser, CEO of DentalXChange. “Our clients are waking up every day to articles and news stories about technologies like artificial intelligence, but they don’t always know how to take advantage of these opportunities for themselves. Partnering with Scorpion will help our clients utilize AI to drive practice growth and revenue.”

For more information, please visit www.scorpion.co/dentalxchange.

About Scorpion

For over two decades, Scorpion has helped local business owners leverage technology and marketing to reach their goals. Scorpion helps business owners understand their local market and optimize their marketing efforts to drive more revenue. Through award-winning AI, technology, and marketing experts, Scorpion helps businesses run their best business—unifying every part of their business towards reaching their goals.

To learn more, visit Scorpion.co.

About DentalXChange

Since 1989, DentalXChange has been on the forefront of modernizing and innovating dental claims creating dental payment solutions that bring ease to the payments process. Today, it has grown to support a current client base of more than 107,000 dental providers. Headquartered in Irvine, CA, through its own clearinghouse, state of art technology consisting of modern APIs, and secure Web portals, DentalXChange processes over 300 million transactions, consisting of more than 71 million dental claims annually.

FEATURED IMAGE CREDIT: Markus Spiske on Unsplash.