Bola

“We’re extremely excited to offer Bola AI to our customers,” said Brad Joseph, VP of product management at Patterson Dental. “Our Fuse customers consistently tell us they love the intuitive nature of using Fuse, and our Eaglesoft customers appreciate how user-friendly Eaglesoft is. Integrating Bola AI’s voice technology provides our customers with another intuitive, user-friendly tool to streamline their workflow, improve efficiency, and save time and resources for their hygienists, office staff, and patients.”

Bola AI’s Voice Perio is the first clinical voice assistant for the dental market to utilize this new age of technology while providing unprecedented ease of use and high speech accuracy. It achieves this by filtering out background noise and non-clinical speech, and it supports both flexible phrasing and a range of clinician accents.

Bola AI’s Voice Perio system enables dental staff to seamlessly record periodontal data directly into their practice management software in real time. It is now integrated directly into the Fuse cloud-based practice management software and Eaglesoft practice management software.

“We’re looking forward to working with the team at Patterson to provide an improved dental experience for professionals and patients alike,” said Rushi Ganmukhi, CEO and founder of Bola AI. “Bola’s integration with Fuse and Eaglesoft is another positive step toward our shared goal of utilizing cutting-edge technology to revolutionize the modern dental environment.”

To learn more about the Fuse and Bola AI authorized integration, visit https://bola.ai/practice-management-partners/fuse/. To learn more about the Eaglesoft and Bola AI authorized integration, visit https://bola.ai/practice-management-partners/eaglesoft/.

About Patterson Dental

Patterson Dental, a subsidiary of Patterson Companies Inc. (Nasdaq: PDCO), connects dental customers in North America to the latest products, technologies, services, and innovative business solutions that enable operational and professional success. Our comprehensive portfolio, distribution network, and supply chain are equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support. Learn more: www.pattersondental.com.

About Bola AI

Bola AI is the leader in Voice-AI software for dental practices. By harnessing the power of advanced technologies, this platform provides efficient, fully integrated, and highly accurate speech solutions for periodontal charting, clinical notes, and more. With Bola AI, practices can create a smarter patient experience while improving operational efficiency and driving revenue. Bola is headquartered in Orange County, CA. For more information, visit www.bola.ai.

“We are committed to providing cutting-edge solutions and delivering exceptional support to our customers,” stated Branden Neish, chief product and technology officer at Weave. “By further integrating our Weave experience platform with Patterson Dental practice management software, we can equip dental practices with the tools they need to enhance their patient experience and ultimately grow their business.”

Weave integrations enable dental practices to automate more tasks, improve data accuracy, streamline payment workflows, and provide seamless patient care. The platform utilizes VoIP phone systems to unlock powerful Weave features like Call Pop, Missed Call Texts, Practice Analytics, and more.

“We have consistently heard great feedback from our practice management software customers who have experienced Weave and are excited to offer even more to customers through deeper integrations,” said Brad Joseph, vice president of software product management, Patterson Dental. “Now with Weave, our practice management software customers are able to further streamline processes for everything from phones to online scheduling, missed call texts, online payments, and more.”

Fuse Integration Deepening

New features have been added to the integrated Weave + Fuse bundle, including:

• Online Scheduling: Empowers patients to schedule appointments directly from a provider’s website, relieving staff from additional phone calls and meeting patients where they are, 24×7.
• Digital Forms: Improves the patient intake process by collecting information well before an appointment, reducing paper costs, and saving staff time.
• Payment Writebacks: Easier processing of payments through Weave with automatic writebacks for seamless financial management.

New: Eaglesoft Payment Writebacks

Save time reconciling payments and reduce human risk by automatically posting payment and refund information to the ledger.

“Weave’s payments integration with Eaglesoft will be a game changer for our practice,” said Debbie Evans, practice administrator & VP at Wainright & Wassel DDS. “As a large office, we need a faster way to check patients out after their appointment. This integration will save us both money and time.”

Dolphin Cloud Integration Deepening

New features have been added to the Weave + Dolphin Cloud integrated offering, including:

• Online Scheduling: Empowers patients to schedule appointments directly from a provider’s website, relieving staff from additional phone calls and meeting patients where they are, 24×7.
• Digital Forms: Improves the patient intake process by collecting information well before an appointment, reducing paper costs, and saving staff time.

Similar deepened integrations with Dolphin Blue and Dolphin Desktop are also in development. For more information about Weave Patient Engagement Solutions available through Patterson Dental, click here to visit the website.

About Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software.

Click here to learn more..

About Patterson Companies Inc.

Patterson Companies Inc. (Nasdaq: PDCO) connects dental and animal health customers in North America and the U.K. to the latest products, technologies, services, and innovative business solutions that enable operational and professional success. Our comprehensive portfolio, distribution network, and supply chain are equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support.

Click here to learn more..

CarePay+ is a comprehensive platform designed to optimize patient care and payment management within dental practices. This innovative offering combines Wellfit’s expertise in healthcare SaaS management with Patterson Dental’s Eaglesoft practice management software. CarePay+ is now available to all new and existing Eaglesoft customers.

“We are excited to collaborate with Patterson Dental to launch the CarePay+ solution,” said Fulton Collins, CEO of Wellfit Technologies. “Patients today expect a more convenient, efficient, and transparent financing experience. CarePay+ addresses these needs by integrating the ease of use of the Eaglesoft solution with the various payment options provided by CarePay+.”

Patterson Dental’s Brad Joseph, VP of software product management, also expressed enthusiasm for the collaboration. “Our mission has always been to support dental professionals in delivering high-quality care. The integration of CarePay+ with Eaglesoft aligns perfectly with this goal. We’re confident this innovative financing solution will change the way dental practices operate and engage with patients.”

The CarePay+ solution is a game-changer for dental practices seeking to improve patient engagement, streamline operations, and enhance the overall patient experience.

Current Eaglesoft customers can learn more about Patterson CarePay+ at www.pattersondental.com/carepayplus or by calling 866.590.3384.

About Wellfit Technologies, Inc.

Wellfit is a healthcare technology platform that makes patient financing, dental plans, and payment processes simple, transparent, and cost-effective for providers and patients. Wellfit is a comprehensive solution that helps providers increase treatment acceptance, lower transaction and administrative costs, and provides transparency to help improve patient trust and retention. For more information, visit wellfit.com.

About Patterson Companies Inc.

Patterson Companies Inc. (Nasdaq: PDCO) connects dental and animal health customers in North America and the U.K. to the latest products, technologies, services, and innovative business solutions that enable operational and professional success. Our comprehensive portfolio, distribution network, and supply chain are equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support. Learn more at www.pattersoncompanies.com.

Eaglesoft is a registered trademark of Patterson Dental.

Patterson Dental Selects Pearl as New Integrated AI Provider (Photo: Business Wire)

“With a mission to be the most trusted partner within the dental industry, we are committed to bringing our customers new products that streamline operations, optimize efficiency and maximize profitability,” said Tim Rogan, president of Patterson Dental. “With Pearl as our new AI provider, we are doubling down on our efforts to offer new solutions that transform practice performance by equipping our users with dentistry’s most powerful AI-backed technology.”

Last year, Pearl’s chairside x-ray evaluation and case presentation software, Second Opinion, became the first dental AI software authorized by the FDA to help dentists detect numerous conditions commonly diagnosed in x-rays of adult teeth in patients 12 and older. Dentists using Second Opinion® gain a range of benefits, including:

• 37% more accurately detected pathology in patient x-rays, on average
• 24% higher case acceptance for restorative, endodontic and periodontic treatments, on average
• 71% greater patient trust in diagnoses

The company’s clinical performance platform, Practice Intelligence, extends the benefits of AI beyond the dental chair––synthesizing AI clinical findings with patient treatment data automatically synced from practice management systems to deliver actionable insights that drive operational efficiency, clinical excellence, and practice growth.

In partnership with Patterson Dental, Pearl’s AI capabilities will be integrated within the Eaglesoft practice management software, delivering dentistry’s most advanced clinical AI capabilities to Patterson Dental customers across the United States. Patterson Dental is also partnering with Pearl to build integrations with their Fuse cloud-based practice management software and Dolphin practice management software and those integrations will be announced at a future date.

“We developed our breakthrough AI technology to transform the quality, accuracy, and consistency of dental care,” said Ophir Tanz, founder and CEO of Pearl. “Together with Patterson, we will dramatically accelerate the rate of that transformation—and, as an integrated offering within some of dentistry’s most widely used and trusted practice management systems, enable the most efficient AI-powered clinical workflow for thousands of dental practices across the US.”

Current Eaglesoft users can access Pearl’s AI capabilities by contacting their Patterson sales representative.

About Pearl

Pearl is shaping the future of oral healthcare with AI solutions developed to elevate the efficiency, accuracy, quality and consistency of dental care. Launched in 2019, Pearl is helping dentists, practice owners and labs establish new, higher standards of dental care around the world with industry-leading computer-vision technology cleared to read dental x-rays and detect the most comprehensive array of dental conditions available today. The company is the only dental AI software provider with multinational regulatory clearances, including in the US, the EU, Canada, Australia, New Zealand, the UAE, Saudi Arabia and Brazil. To learn more, visit www.hellopearl.com.

About Patterson Companies

Patterson Companies Inc. (Nasdaq: PDCO) connects dental and animal health customers in North America and the U.K. to the latest products, technologies, services and innovative business solutions that enable operational and professional success. Our comprehensive portfolio, distribution network and supply chain are equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support. Learn more at www.pattersoncompanies.com.

Over 50 million pounds of plastic toothbrush waste ends up in a landfill every year. Dentists hand out plastic toothbrushes daily to their patients and perpetuate the cycle of plastic being distributed and thrown away in oral care. PLUS ULTRA and its new partnership aim to change that statistic starting with the leading educators; dentists.

“The challenge is, Dentists haven’t been given proper access to better solutions like bamboo toothbrushes and recyclable aluminum tube toothpaste. We’re breaking the cycle and are so excited to get the word out to dentists all over the country that can now easily order our products through our partnership with Patterson Dental,” says PLUS ULTRA Founder Christina Ramirez.

Patterson Dental’s network of over a hundred thousand independently owned dental offices and those dentists will now have the ability to be part of the solution and offer their patients a more eco-conscious option. The mindset in this vertical is shifting and dentists will be the change makers on the right side, advocating for the environment.

“We’re excited to partner with PLUS ULTRA and grow our product offering, especially given their innovative approach to sustainability and environmentally-friendly product solutions. We are very pleased to be a distributor of these products in the dental space and provide even greater options for our customers to bring to their practices,” said Taylor Callais, Category Manager of Preventative and Diagnostic for Patterson Dental. “Our dentists trust the expertise of Patterson Dental to provide the highest quality products and services.”

The full PLUS ULTRA for Patterson Dental offering includes the Bamboo Toothbrush, Natural Gel Toothpaste, Biodegradable Cornstarch Replacement Head, and Floss (Launching June 2022).

About PLUS ULTRA

PLUS ULTRA was created because the industry needed a sustainable pioneer and founder Christina Ramirez was tired of seeing the same smile everywhere.

That perfect pearly white grin didn’t represent the smiles in every day — in real life. The oral care industry was centered on aspiration, not inclusion, perfection instead of quirks, originality, or flaws. In 2012, she created a new kind of oral care brand.

One that cultivates a community and culture of inclusion with a focus on sustainability because our smiles are as unique as we are.

PLUS ULTRA only uses elevated, clean and high-quality non-toxic ingredients for its products, 100% natural, biodegradable and compostable bamboo materials and recyclable aluminum tubes. Most important, PLUS ULTRA is keeping the planet, landfills & oceans clean. 100% natural, biodegradable & compostable bamboo materials.

The PLUS ULTRA line has over eight products and is growing to bring a full oral care line centered on inclusivity to the masses. LivePLUSULTRA.com

About Patterson Dental

Patterson Dental, a subsidiary of Patterson Companies, connects dental and oral health customers in North America to the latest products, technologies, services and innovative business solutions that enable operational and professional success.

Our comprehensive portfolio, distribution network and supply chain is equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support. The company began back in 1877, and will celebrate its 145 year anniversary in 2022.

Approximately 200 dentists and 1,300 assistants, hygienists, and dental students volunteered to provide free dental treatment to about 2,000 patients during the annual AZ MOM program at the Arizona State Fairgrounds on December 13 and 14, 2019. Treatments included cleanings, fillings, extractions, restorations, and endodontics.

Dentsply Sirona and Patterson Dental supported the program by setting up five treatment stations for CEREC single-visit dentistry, which allowed 16 volunteer doctors to work with local registered dental assistants and third- and fourth-year dental students to process 125 crowns in two days.

“We partner with Dentsply Sirona each year to bring in two to three panoramic x-ray units that my service team sets up and uses for imaging,” said Jay Connors, general manager of Patterson Dental, who has been involved with AZ MOM for seven years.

“In addition, Paterson Dental is a CEREC training center and, in 2015, we added CEREC crowns to the AZ MOM event by installing four full CEREC stations,” said Connors, who also is a member of the Central Arizona Dental Society Foundation advisory board.

“We added a fifth full unit this year, which allowed our volunteer CEREC dentists to complete more than a hundred CEREC restorations in two days! An amazing feat, thanks to Dentsply Sirona’s support and to all incredible volunteers,” said Connors.

The program means more than providing free treatments to Connors and his team, though.

“The dental care our volunteers provide not only solves patients’ dental issues, but more importantly, helps them to regain their confidence and empowers them to smile again,” said Connors.

“When you are not in pain or embarrassed to smile, life is better. We are grateful to support this wonderful event where people’s lives are literally changed for the better,” Connors said.

Related Articles

Dental Professionals Tap Teledental Technologies to Win 2019 Tellie Awards

Minnesota Dentists to Treat Kids for Free on February 7-8

Tokuyama Partners With Give Back a Smile to Help Abuse Victims

As part of its annual Celebration of Smiles event during the Chicago Dental Society’s MidWinter Meeting last month, America’s ToothFairy honored Mobile Care Chicago with a $5,000 grant to support its services for underserved children in the Chicago area. The contribution will provide resources for the dental clinic’s mobile program, which served more than 7,500 children last year.

Through the National Mobile Care Initiative, sponsored by Patterson Dental, America’s ToothFairy clinical partners overcome barriers to care by providing dental services in mobile units, schools and childcare facilities, community centers, and other familiar settings to bring dental services to underserved children who live in urban and rural Dental Healthcare Professional Shortage Areas who have limited transportation options.

“Many of the families we serve work multiple jobs or have multiple children to care for. Taking time off of work or away from other caregiving responsibilities to travel across or into the city and waiting for an appointment is particularly difficult for these families,” said Matt Siemer, executive director of Mobile Care Chicago.

“The generosity of America’s ToothFairy enabled Mobile Care to not only maintain care in the deeply underserved southern suburbs of Chicago but to add over 140 new patients last year. We are so grateful for this grant, as it will help us treat even more children in the coming year,” said Siemer. 

“Thanks to support from Patterson Dental, our National Mobile Care Initiative provided critical resources and support to 42 mobile dental clinics serving 152,641 children last year,” said Jill Malmgren, executive director of America’s ToothFairy. “We are so pleased to provide these additional resources to Mobile Care Chicago as they provide high-quality services to underserved children in and around Chicago.”

“Patterson Dental has been proud to partner with America’s ToothFairy for many years,” said Tim Rogan, senior vice president and general manager of Patterson Dental. “And we are especially pleased to act as title sponsor of this important initiative to help provide exceptional care and essential preventive services to children who might otherwise have to go without.”

Related Articles

America’s ToothFairy Awards UIC College of Dentistry $5,000 Grant

We Can Do More for Low-Income Kids Than Drill, Fill, and Pull

SDF Programs Could Save Millions for Medicaid

Dentists and dental students will be able to study and practice advanced techniques together at a state-of-the-art dental clinic at the University of British Columbia (UBC) Faculty of Dentistry’s Vancouver campus thanks to a $1.8 million donation from Patterson Dental.

“The vision to create a modern, dynamic, and interactive learning center for the dental community and students at UBC was a natural fit,” said Joe Ludwig, general manager of Patterson Dental. “We are very proud to partner with UBC Dentistry in the opening of the Patterson Dental Learning Centre.”

British Columbia’s study clubs will be the primary users of the facility, facilitating continuing education and professional development for licensed dentists by bringing them together to study new techniques as required. This spring, clubs also will begin to welcome UBC dentistry students so they can learn alongside master clinicians.

“Through this generous donation, Patterson Dental has provided our students with a platform that hasn’t been available to students in any other dental school,” said Mary MacDougall, dean of the Faculty of Dentistry.

“As our students become embedded in the study clubs, the clubs will infuse in them a commitment to lifelong learning through active mentorship. The quality of education that our students receive through this exposure will help them become more confident, capable entry-level clinicians as they graduate from the UBC Faculty of Dentistry,” MacDougall said.

Patients who have limited access to dental care can visit the clinic for treatment through the study clubs. The open clinic area has 11 chairs and an adjacent lecture room pavilion. One chair is equipped with a webcam and microphone for transmitting live video of procedures to the lecture room pavilion. 

The facility was completed in September, and study clubs already have begun using it. An average of three clubs per week are expected during the academic year.

Related Articles

University of Oklahoma College of Dentistry Opens Digital Lab

UCSF Launches Two Year Pediatric Dentistry Residency Program

$50,000 Grant to Support Oral Healthcare for Special Needs Patients

Dental professionals in Florida’s panhandle region take advantage of resources offered by Henry Schein and Patterson Dental in the wake of Hurricane Michael’s devastation.

Henry Schein has opened its Disaster Relief Hotline to dentists, physicians, and veterinarians who may experience operational, logistical, or financial issues as a result of damage caused by the storm. The toll-free number is (800) 999-9729. The hotline is open 24/7 throughout the year, with real-time assistance provided from 8 am to 7 pm ET. The company also offers its Recovery Guide for Office-Based Practitioners.

“As Hurricane Michael approaches Florida’s Gulf Coast, our thoughts and prayers are with the people and communities who may be impacted,” said Stanley M. Bergman, chairman of the board and CEO of Henry Schein. “Team Schein is here to help our customers whose practices may be damaged or otherwise affected by the storm, and we encourage healthcare professionals to contact our hotline for assistance with recovery and rebuilding efforts.” 

Patterson Dental also is prepared to provide products, services, and support to those who may experience operational, logistical, and financial challenges as a result of Hurricane Michael. Its toll-free hotline, (800) 873-7683, is available throughout the year. Customers can contact their local representative for a guide on office rehabilitation, outlining personal and professional options for rebuilding a practice. 

“Our thoughts are with our customers, employees, and communities who may be impacted by Hurricane Michael,” said Mark Walchirk, president and CEO of Patterson Companies. “Together with local and national disaster relief, we are prepared to help in recovery and restoration efforts that may result from this potentially devastating natural disaster.”  

Additional resources include fulfillment of any needed emergency or replenishment supplies, assistance managing and replacing damaged inventory, financing options for practice renovations and rebuilds, equipment replacement, and other immediate and long-term assistance. Patterson’s employees also have prepared hygiene kits with items such as toothbrushes and toothpaste to meet the health needs of those who have been affected.

Related Articles

Henry Schein Opens Relief Hotline for Florence Victims

Henry Schein Employees Assemble Hygiene Kits for People in Need

ADA Offering Grants to Dentists Affected by Hurricane Harvey

SPONSORED EDITORIAL

With Fuse, Patterson Dental’s goal was to create a different kind of practice management solution that could meet the changing needs of an evolving industry.

To do that, Patterson first needed to understand what those needs were. Patterson sent out a dedicated team that asked hundreds of dental professionals what they needed and listened intently. Then, it built Fuse, taking advantage of the efficiency and convenience of the cloud while keeping in mind everything it learned about what dental teams wanted from their software.

The resulting product has four key features—referred to as the Core Four—that make it truly different for dental practices of all sizes.

Totally Connected

Having all practice and patient data in one place makes smart business possible, particularly for practices with multiple locations. The cloud adds value by centralizing scheduling functions, patient information, and practice data and by allowing access to that data from anywhere and in real time. 

With Fuse, in a single glance, users can see everything that’s happening in any location at any given moment. Many multi-location practices are still operating different practice management software at their different locations. This handcuffs the practice by keeping its locations in software silos that prevent apples-to-apples comparison of data and doesn’t allow staff members the flexibility to easily float between practice locations.

“If I’m a restaurant owner and I have one menu at one location and another menu at a second location, I can’t compare insights,” said Mary Beth Swift, who managed dental practices of all types and sizes for nearly two decades before joining the Fuse team. “Operationally, the same is true for dental practices. You need to have all your locations operating on the same data set to draw conclusions.”

Intuitive Interface

Designed with an easy-to-learn, familiar interface, Fuse makes users feel at home while boosting productivity. From historical information and billing to imaging and beyond, the Clinical Timeline functionality in Fuse makes it easier than ever to get the complete picture on every patient. 

“When we look at this overview page, it tells the patient’s story,” said Fuse national technology advisor Daniel Easty. “This is the spot where all of the patient’s clinical evidence is housed. I don’t need to check three or four different places to gather information. I can grab it immediately and get a full understanding of this person’s history.”

That’s no exaggeration. Fuse allows users to view everything from patient conditions to clinical notes, treatment plans, forms, documents, perio exams, images, and more. Plus, it’s updated in real time, creating a better experience for the dental team and patients. 

Work Smarter

Users find Patterson’s innovative Smart Screens throughout Fuse. With Smart Screens, users can view, filter, and act on real-time patient information and practice data on a single screen, in a way that’s never been possible before. 

“The Smart Screens are really an incredible tool. You’ve got a snapshot that gives you a high-level look at the most important numbers in your practice—everything from receivables, production numbers, insurance claim status, hygiene retention, and much more,” Easty said. “Then, you’re able to take immediate action on that same screen, whether it’s reminding a patient of prescribed treatment, or adding a new insurance plan to a patient profile.”

Furthermore, Fuse allows users to access all reporting, scheduling, and patient data from each individual location using a simple toggle function.

Uncommon Support 

Fuse delivers training and support to maximize the software’s impact on the practice—in person, online, or over the phone. A responsive team of experts is always available to help exactly how users need it.

Another exciting way Fuse offers users support is through the self-guided journey provided by the integrated WalkMe tool. Easty and other members of the Fuse team heard from dental professionals about the difficulty of consistently training new team members on practice management software.

“One of the biggest concerns I hear about onboarding is that you’ve got team members doing things differently, so they struggle to help one another, and there’s just no continuity,” Easty said. “The WalkMe tool helps train everyone the same way, and then reinforces that same training every time an onboarded employee uses the tool for quick help.”

Flexible eService Add-ons

No two practices are the same, so there’s no such thing as a one-size-fits-all practice management solution. Patterson designed Fuse as part of a larger practice management software offering that can adapt to meet each practice’s unique needs. Including a traditional on-premise practice management software solution, the offering is customizable for each team.

The flexibility users find in Patterson’s additional software offerings amplify the value of their core software, whatever it may be. With tools that assist in practice marketing, patient communications, patient education, and a comprehensive business suite, Patterson customers have software choices that benefit their business everywhere.

Patterson remains dedicated to enabling ongoing integration with new software and new technology from outside vendors, too. With Patterson as a partner, a practice is fully empowered to stay on the cutting edge of innovation.

For more information on Fuse, visit pattersondental.com/fuse. Those interested in browsing information on the company’s other software offerings can find more at pattersondental.com.

Related Articles

Practice Management Software Now on the Cloud

Patterson to Distribute Align Technology’s iTero Element

Patterson Dental to Distribute KaVo Dental Technologies Imaging Solutions