DecisionOne Dental blends the independence and patient-centered focus of private practice with the efficiency and support of a DSO. Clinicians who join the DecisionOne Dental team value their culture of support and encouragement and their vast and thoughtful network of established business systems. DecisionOne Dental protects and supports its clinical teams by constantly evaluating operational and clinical technology. It ensures that every investment is considered part of a comprehensive toolbox and can be leveraged to deliver the best possible care.

Dr. Alan J. Acierno, co-founder of DecisionOne Dental Partners and president of clinical operations at Smile Brands, said, “While dental AI is incredibly exciting and promising, it is also a young market. As such, we were incredibly rigorous about our selection process. We felt VideaHealth was a great partner for our doctors, teams, and patients.”

VideaAI, VideaHealth’s dental AI platform, has quickly become the most commonly used AI technology across leading DSOs, with tens of thousands of dental clinicians using it daily, supporting the diagnosis of millions of patients yearly. VideaAI has been widely lauded for its ease of use, enabling clinicians to streamline administrative tasks and focus more on delivering optimal patient care with access to previously unattainable insights.

VideaHealth’s dental AI platform is currently leveraged in leading DSO and independent practices in the US. Its early leadership position quickly accelerated in 2024, as it was the first dental AI company to offer insights for virtually every disease state in dentistry, as well as enabling diagnosis of pediatric conditions.

Florian Hillen, CEO of VideaHealth, said, “I admire the approach DecisionOne Dental Partners has taken. Their patient-care-focused model is among the very best in the industry, and I know from speaking with their team that they take their mission as seriously as we do. We’re so pleased they have recognized the value our AI brings, and we expect to see consistent and outstanding results based on trends within the entire market.”

VideaHealth’s investment in the success of every rollout, through advanced onboarding and training support and continuous customer success alignment, has historically led to over 90% adoption among clinicians and hygienists. Moreover, the company’s current technology leadership and anticipated roadmap make it clear that VideaHealth will deliver for customers today and for many years to come.

About VideaHealth

VideaHealth is the leading dental AI company, offering dental providers the most comprehensive suite of dental AI technology that addresses virtually every dental disease state. Practices of all sizes are using VideaHealth’s AI platform to drive better clinical outcomes, ranging from the nation’s largest DSO, Heartland Dental, to forward-facing independent practices.

Through a partnership with Henry Schein One, one of the country’s most respected technology companies, VideaHealth is also bringing the co-branded Dentrix Detect AI and Dentrix Ascend AI powered by VideaHealth to the tens of thousands of offices using the company’s practice management software.

Headquartered in Boston, VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC.

For more information, visit https://www.videa.ai.

Riccobene + VideaHealth

Lorri Detrick, chief operations officer of Riccobene Associates, said, “We have long invested in equipping our clinicians with the most advanced technology and diagnostic equipment so they can deliver the best possible patient care. VideaHealth made the adoption of dental AI easy for our teams; it is easy to use, accurate, and has a very positive impact on our practices. This expansion of our relationship with VideaHealth is a testament to the power of their technology and the quality of their team.”

VideaHealth’s dental AI platform is currently leveraged in the leading DSO and independent practices in the US. Its early leadership position has quickly accelerated in 2024, as it was the first dental AI company to offer insights for virtually every disease state in dentistry, as well as enabling diagnosis of pediatric conditions.

VideaAI has been widely lauded for its ease of use, enabling clinicians to streamline administrative tasks and focus more on delivering optimal patient care with access to previously unattainable insights. It does this while preserving clinical autonomy in diagnostic and treatment decisions.

Chief dental officer Miguel Gonzalez said, “Quality patient care is everything to us. VideaAI can be leveraged for so many significant clinical findings; it gives our teams additional diagnostic validation and deeper insights. The AI is intuitive and easy to use, integrating easily into our clinical workflow. It’s no surprise that our dentists and hygienists quickly embraced VideaAI. However, they’re not the only ones who have taken a liking to the product. Patients are also quickly adopting it, leading to significant improvements in patient education and treatment decision-making. VideaHealth has everything we need and more.”

About VideaHealth

VideaHealth is the leading dental AI company, offering dental providers the most comprehensive suite of dental AI technology that addresses virtually every dental disease state. Practices of all sizes are using VideaHealth’s AI platform to drive better clinical outcomes, ranging from the nation’s largest DSO, Heartland Dental, to forward-facing independent practices.

Through a partnership with Henry Schein One, one of the country’s most respected technology companies, VideaHealth is also bringing the co-branded Dentrix Detect AI and Dentrix Ascend AI powered by VideaHealth to the tens of thousands of offices using the company’s practice management software.

Headquartered in Boston, VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC.

For more information, visit https://www.videa.ai.

“Years of due diligence, strong partnerships, and collaboration across our team of industry experts were crucial components to a successful implementation. The speed of the implementation was ultimately the result of that due diligence and underscores Heartland Dental’s dedication to providing our supported doctors and their teams with access to advanced solutions that align with our proven systems,” shared Timothy Quirt, DDS, MBA, senior vice president of clinical operations.

VideaAI has empowered Heartland Dental and its supported practices to streamline operations, enhance collaboration, and unlock new opportunities for growth. By leveraging the advanced features and capabilities of this innovative solution, Heartland Dental supported practices have experienced a multitude of benefits, including:

Increased Patient Engagement: VideaAI’s personalized patient communication tools build on Heartland Dental’s supported practices’ commitment to further improving patient engagement and satisfaction, leading to better treatment outcomes.

Improved Operational Efficiency: VideaAI’s analytics and insights have enabled Heartland Dental to identify areas for operational improvement for supported practices, leading to increased efficiency and cost savings.

Enhanced Training and Education: VideaHealth’s video-based training modules have facilitated better training and education for dental staff, helping to promote consistent delivery of high-quality care across practices.

VideaHealth has a hybrid, virtual-first approach to engaging dental practices to deliver support at scale. VideaHealth’s support structure and strong collaboration with the Heartland Dental team contributed to Heartland’s successful implementation and continue to facilitate adoption efforts for supported offices. “My sincerest hope is that the successful rollout of AI across the vast Heartland Dental supported footprint will help other DSOs recognize what is possible. With many DSOs whose scale is smaller, rollout is possible in a matter of weeks, not months,” said Florian Hillen, Founder, and CEO of VideaHealth.

“Our supported doctors, hygiene providers, and dental office team members are highly engaged with the VideaAI platform. Heartland supported providers and team members are learning from one another and sharing best practices, a living example of the community aspect of our supported network and their commitment to continuous improvement and collaboration,” reflected Seth Gibree, DMD, FAGD, senior director of clinical AI and innovation.

Heartland Dental’s unique doctor-led culture and support model ensure that initiatives, such as the implementation of VideaAI, are those that are best positioned to help supported doctors enhance patient care. With the successful implementation of VideaAI technology, Heartland Dental reaffirms its position as a leader in dentistry and looks forward to achieving even greater milestones in the future.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization providing non-clinical, administrative support services. What started from the entrepreneurial spirit of Rick Workman, DMD, with his single dental practice, has evolved into affiliating with over 2,800 doctors in over 1,700 locations across 39 states and the District of Columbia. The company is majority-owned by KKR, a leading global investment firm.

For additional information, please visit heartland.com.

VideaHealth

Approximately 7,000 dental hygienists graduate annually, yet that number is insufficient to meet the demand from dental practices. With Detect AI, powered and manufactured by VideaHealth, hygiene students will become faster, more accurate, and more efficient when reviewing radiographs, accelerating their learning curve and bringing new skills and insights to program graduates.

Jonathan Brennan, MD, DMD, MPH, associate dean of innovation and curriculum at Arizona School of Dentistry and Oral Health (ATSU-ASDOH), said, “Dental AI’s positive impact in an educational setting cannot be overstated, as it offers the opportunity for students to refine their diagnostic skills before they ever see a patient. I expect that clinicians trained in school with dental AI will graduate with finer skills than ever before, with a higher degree of confidence in their treatment recommendations as well as greater diagnostic accuracy.”

VideaHealth’s investment in education will kick off with a focus on dental hygiene schools, conducted in partnership with Henry Schein One, and will provide near-immediate access to Detect AI through seamless integration with Ascend Academic. In addition to partnering on the technology integration, VideaHealth’s investment includes the creation of training modules to equip educators with the proper tools and information to best leverage dental AI in the classroom.

“Today Henry Schein One serves 80% of U.S. dental academic institutions with our axiUm solution portfolio,” said Rachel Nelson, VP, Global Academic Solutions, Henry Schein One. “As we continue to expand our presence across the dental education industry and into dental hygiene schools with Ascend Academic and Detect AI, we can further empower hygienists to utilize AI, significantly reducing dental problems through patient education and early detection.”

Students learning and training with dental AI insights can simulate patient cases and receive real-time feedback, enhancing their interpretations and treatment planning skills before ever entering clinical practice and helping jump-start their careers. In addition, they will be able to hone their treatment recommendation skills, bolstered by sophisticated patient visualizations.

Florian Hillen, CEO of VideaHealth, said, “This is a milestone moment for the market. Educators have been asking for dental AI to help train their students, and we are proud to meet that need. Dental AI is an invaluable tool; helping future clinicians develop their skills, experience, and insight will give them the confidence to do their work well and to share those insights with patients.”

About Henry Schein One

Henry Schein One, a leader in dental software, empowers dentists to focus on patient care, ensuring practice success. With its simple and integrated software, practices are finally more seamless, more efficient, and more profitable—meaning patients and practitioners are happier. With comprehensive solutions including demand generation, patient experience, practice management, revenue management, dental analytics, and clinical workflow, dental practices will be running smoother than ever before. Henry Schein One, LLC, is a joint venture between Henry Schein, Inc. and Internet Brands. The company’s portfolio of leading brands includes Dentrix, Dentrix Ascend, Jarvis Analytics, TechCentral, Lighthouse360+, and DentalPlans.com, along with solutions offered through international companies, including Dentally and Software of Excellence, among others.

About VideaHealth

VideaHealth is the leading dental AI company, offering dental providers the most comprehensive suite of dental AI technology that addresses virtually every dental disease state. Practices of all sizes are using VideaHealth to drive better clinical outcomes, ranging from the nation’s largest DSO, Heartland Dental, to forward-facing independent practices. Through a partnership with Henry Schein One, one of the country’s most respected technology companies, VideaHealth is also bringing the co-branded Dentrix Detect AI and Dentrix Ascend AI powered by VideaHealth to the tens of thousands of offices using the company’s practice management software. Headquartered in Boston, VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC.

For more information, visit https://www.videa.ai.

VideaHealth delivers 80% improvement in true pediatric caries identification with first and only FDA-cleared dental AI pediatric algorithm

Florian Hillen, CEO of VideaHealth, said, “Dental decay is the most significant unmet health treatment need among young people. And, because our mission is to support dental clinicians with the best possible dental AI for their patients, pediatrics cannot be overlooked. We’re thrilled to announce this massive leap forward in driving more accurate diagnoses, thereby enabling pediatric dentists to spend extra time on comfort and patient management, knowing that their diagnosis will be validated.”

This is the first and only FDA-cleared dental AI pediatric algorithm on the market.

VideaAI includes AI detection capabilities for pediatric caries detection for ages three years and older as well as many other AI models that allow for subtle detections across many ages. Particular impact is noted when identifying possible diseases in mixed dentition, overcoming one of the largest diagnostic challenges facing pediatric dentists. The most significant address attrition/grinding as well as broken/chipped teeth, which are the most frequent and troublesome dental issues for children 3+, as well as Dens Invaginatus and Widened periodontal ligament. For pediatric patients 12+ there are AI detections for calculus as well.

Consumer data suggests that Americans are eager for dental AI to be used in their care. Newly released data highlights parents’ attitudes and behaviors related to dental care. It confirms that children’s dental care is the top oral health priority for parents, exceeding even their own dental care needs. Nearly 75% of parents take their children to the dentist at least two times a year. Moreover, parents show more than 60% are more likely to take a dentist’s recommendation after learning how AI can help.

Hillen concluded, “The benefit of dental AI doesn’t stop at the point of diagnosis. Just as importantly, VideaAI helps to build trust with parents. Our precise and easily understood visual representation can be shared with parents as a part of the patient education process and when discussing treatment recommendations.”

About VideaHealth

VideaHealth is the leading dental AI company, offering dental providers the most comprehensive suite of dental AI technology that addresses virtually every dental disease state. Practices of all sizes are using VideaHealth to drive better clinical outcomes, ranging from the nation’s largest DSO, Heartland Dental, to forward-facing independent practices.

Through a partnership with Henry Schein One, one of the country’s most respected technology companies, VideaHealth is also bringing the co-branded Dentrix Detect AI and Dentrix Ascend AI powered by VideaHealth to the tens of thousands of offices using the company’s practice management software.

Headquartered in Boston, VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC. For more information, visit https://www.videa.ai.

Florian Hillen, CEO of VideaHealth, said, “This is one of the largest, most impactful FDA clearances in the history of healthcare and will elevate the patient care for the tens of millions of patients who are supported per year by VideaAI. We are now the first dental AI company offering insights for virtually every disease state in dentistry as well as enabling diagnosis of pediatric conditions. It furthers VideaHealth’s mission to support thousands of dental clinicians to provide better care to millions of patients.”

The clearance applications include periapical radiolucencies, calculus, pediatric caries detection for ages three years and older as well as many other AI models that allow for subtle detections across all ages, better workflow and time-savings. Many of these detections are the first of their kind to be issued by a regulatory agency anywhere in the world, including the first pediatric radiology AI clearance in dentistry.

Dr. Tim Quirt, senior vice president of clinical operations at Heartland Dental shared, “It is exciting that VideaHealth’s scope of AI capabilities and innovations continue to expand. We are proud to partner with VideaHealth in this fast-moving field because their vision, mission and commitment to providers are unparalleled. This is another big step forward for AI to assist supported doctors and their teams in caring for their patients’ needs, and we are excited to soon offer these expanded capabilities across our supported footprint.”

Thousands of clinicians have already selected VideaAI as their dental AI tool of choice, using it daily to provide the best possible care for millions of patients. With today’s announcement, VideaHealth is now the first dental AI company to offer insights for virtually every disease state.

About VideaHealth

VideaHealth is the leading dental AI company, offering dental providers the most comprehensive suite of dental AI technology that addresses virtually every dental disease state. Practices of all sizes are using VideaHealth to drive better clinical outcomes, ranging from the nation’s largest DSO, Heartland Dental, to forward-facing independent practices.

Through a partnership with Henry Schein One, one of the country’s most respected technology companies, VideaHealth is also bringing the co-branded Dentrix Detect AI and Dentrix Ascend AI powered by VideaHealth to the tens of thousands of offices using the company’s practice management software.

Headquartered in Boston, VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners and Pillar VC.

For more information, visit https://www.videa.ai.

FEATURED IMAGE CREDIT: Gerd Altmann from Pixabay.

However, there is a gaping disconnect between awareness and action. Despite recent and repeated warnings from the World Health Organization, Centers for Disease Control and Prevention, American Heart Association, the American Stroke Association and many others, a majority of Americans (81%) surveyed have questioned or hesitated to commit to a treatment their dentist suggested. In fact, nearly one-third (31%) won’t get dental treatment altogether until the pain is too great to manage or just ignore problems completely.

While it is hard to imagine someone refusing to treat conditions ranging from a broken ankle to heart disease, that is exactly what Americans are doing when it comes to their oral health. The top reasons given for questioning or hesitating to commit to a suggested treatment include cost (53%), fear or pain (28%), and because the problem does not seem too painful or problematic (18%).

Accepting earlier dental treatment can save significant money and time, and stave off more complicated and invasive treatments and long-term health issues.

• One in four adults in the U.S. have an untreated cavity
• More than 47% of Americans have periodontal, or gum disease
• A recent study indicates the estimated cost of untreated gum disease alone is $154 billion
• More than $45 billion in U.S. productivity is lost each year due to untreated oral disease

Dental AI Moves Consumers Toward Action

An earlier study demonstrated that the majority of consumers are uncomfortable with AI in healthcare. However, the data suggests a much greater interest in and comfort with AI in dentistry. Nearly half of those polled are open to the use of dental AI if it could either help catch issues early or if it could reduce the need for more invasive treatment in the future.

When informed that AI could see things on a dental X-ray that a dentist could not detect with the naked eye, six out of 10 (59%) said they would be more likely to take their dentist’s recommendation with the percentage even higher for Baby Boomers at nearly seven out of 10 (65%). Consistency across geography, education level and gender shows widespread agreement among consumers.

Reasons for accepting AI-powered dental diagnosis confirmation include:

• Knowing it would lead to less invasive treatment (44%);
  • Gen Z (34%), Millennials (46%), Gen X (40%), Baby Boomers (50%)
• It saves money (37%);
  • Gen Z (41%), Millennials (42%), Gen X (32%), Baby Boomers (34%)
• It may not falsely overdiagnose (32%); and
  • Gen Z (35%), Millennials (35%), Gen X (30%), Baby Boomers (29%)
• It could help prevent systemic disease (31%)
  • Gen Z (30%), Millennials (36%), Gen X (31%), Baby Boomers (25%)

“AI in dentistry is a game-changer. The positive impact of dental AI on patient behavior can make a meaningful impact on health, which in turn can drive down costs,” said Florian Hillen, CEO, VideaHealth.

Supplemental Data

In some cases, when a small cavity is detected in an early stage, it may only require a $20 to $50 fluoride treatment. In contrast, delaying treatment could create a larger cavity and require a more invasive dental treatment like filling, crown or root canal which could cost anywhere from $200 to nearly $2,000.

Survey Methodology

This consumer survey was conducted online by Directions Research, independently recognized as one of the nation’s leading business decision insight firms. The survey was fielded from October 12-16, 2023 among a demographically balanced nationally representative sample of 1,047 U.S. adults 18 years of age and older.

About VideaHealth

VideaHealth brings AI to the dental chair, helping dental clinicians provide better care, build patient relationships and drive financial performance. Providers from the largest dental chains in the country to smaller independent practices use VideaHealth to identify and treat the most important dental conditions, helping thousands of dentists analyze millions of patients each year. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC, VideaHealth is headquartered in Boston.

For more information, visit https://www.videa.ai.

FEATURED IMAGE CREDIT: Rafael Juárez from Pixabay.

“For more than 25 years Heartland Dental has maintained an uncompromising commitment to providing the best products and services for our supported doctors to choose from,” said Heartland Dental president and CEO, Pat Bauer. “We’re proud to enhance our already deep relationship with Henry Schein One and expand upon their collaborative relationship with VideaHealth by making VideaAI available to our supported practices, enabling the nation’s largest integrated dental AI footprint. Our work together enhances clinical and operational support, along with the opportunity to accelerate world class innovation in Revenue Cycle Management (RCM).”

Over the next three months, as supported practices undergo training, the benefits of these technologies will become accessible across Heartland Dental’s extensive network of over 20,000 supported doctors, hygiene providers, and team members, serving millions in their communities. These tools will assist them in enhancing oral and overall body health, along with a range of productivity and workflow improvements. A VideaHealth study involving 470,000 patients demonstrated a significant increase in the identification of clinical needs for doctors to discuss with their patients. With world-class imaging and workflow support, it enables patients to receive the care they need and want more effectively.

VideaAI’s diagnostic tools and huddle dashboards support the entire dental team’s ability to deliver better care through improved clinical operations, while offering an embedded workflow into Henry Schein One software. Furthermore, Henry Schein One’s Dentrix Detect AI, powered and manufactured by VideaHealth’s AI, is already available to more dentists in more practices than any other dental AI on the market and is being integrated into tens of thousands of dental offices.

“Heartland Dental has been a great partner for several years now to build a best-in-class product,” shared Florian Hillen, CEO of VideaHealth. “Furthermore, Heartland is one of the best of its kind when it comes to bringing new technologies to their supported providers and working together with them for years helped us to create the processes necessary to successfully roll out AI solutions to thousands of dentists that lead to actual adoption and better clinical results.”

“The adoption of critical technologies like AI will be led by world-class organizations like Heartland Dental,” said Christine King, executive co-chair for Henry Schein One. “Henry Schein One is excited to support the rollout of embedded AI for clinicians at Heartland Dental to enable excellent clinical care and operational excellence for all patients.”

Built by doctors for doctors, Heartland Dental is renowned in the dental community for its unique doctor-led culture and support model, aiming to provide world-class support to doctors nationwide. The organization prioritizes initiatives like VideaAI for supported doctors, enhancing their care capabilities. Heartland Dental’s extensive collaboration with VideaAI offers significant benefits to supported doctors, empowering them to validate and strengthen their analyses while retaining ultimate decision-making authority over both diagnosis and treatment.

Henry Schein One stands as a leader in dental industry software solutions. Its seamless integration of VideaHealth’s AI into Dentrix and cloud-based Dentrix Ascend represents a market-leading solution for practices. Dentists can now easily and immediately utilize AI to enhance the accuracy of patient diagnoses.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical, administrative support services. Originating from the entrepreneurial spirit of Rick Workman, DMD, with a single dental practice, it has evolved into affiliating with over 2,800 doctors in more than 1,700 locations across 38 states and the District of Columbia. The company is majority-owned by KKR, a leading global investment firm. For additional information, please visit heartland.com.

About VideaHealth

VideaHealth brings AI to the dental chair, helping dental clinicians provide better care, build patient relationships, and drive financial performance. Providers from the largest dental chains in the country to smaller independent practices use VideaHealth to identify and treat the most important dental conditions, assisting thousands of dentists in analyzing millions of patients each year. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC, VideaHealth is headquartered in Boston.

For more information, visit https://www.videa.ai.

About Henry Schein One

Henry Schein One, LLC, a joint venture between Henry Schein, Inc., and Internet Brands, empowers dentists to focus on patient care, ensuring practice success. With Henry Schein One’s suite of software solutions, dental practices and DSOs optimize profitability, ensure market-leading security, drive scalability, and enhance clinical care. Headquartered in American Fork, Utah, the company’s software is used by more than 100,000 dental locations in the US and internationally.

For more information, visit www.henryscheinone.com.

Florian Hillen

DENTISTRY TODAY: Thank you so much for sitting down with us. We won’t keep you long. There’s only a few questions and then we’ll get out of here. Let’s start with this: How would you explain VideaHealth and what the company does to someone unfamiliar with AI? Especially when it comes to AI and Dentistry. 

FLORIAN HILLEN: So, what is VideaHealth? VideaHealth is a startup I founded out of MIT after two years of research in the intersection of AI in healthcare. We tried not to be a nerdy MIT startup but a commercially viable and impactful company. That’s why, very early on, we partnered with some of the largest DSOs and the largest partnerships in dentistry to bring our AI to patients. That is what VideaHealth is, and our mission is to help thousands of dentists across the United States and provide better care for millions of patients with the power of artificial intelligence. That’s what VideaHealth is.

Now, to your question about AI. I think if you go to a dentist right now, the dentist is an incredible professional and really good at what they’re doing. Where dentists are especially strong is they understand the patient, they understand the history, they understand the temperament of the patient and all the context, and they’re really good at treatment planning with all the information they have. AI, on the other hand, has been trained on more than 50 times as much X-ray image data as an average dentist will see in a lifetime, as well as over 100 dental experts. So what the AI is really good at is consistency. It never has a bad day, it’s never tired, and it has consumed more data by more experts than any dentist ever could.

It is not the dentist versus the AI. It is really using the strength of both the dentist and the AI to provide better patient care. So VideaAI automatically supports the dentist in identifying diseases and to better diagnose and treatment plan, which leads to two things. Number one, we can help the dentist and the hygienist to identify disease earlier. Number two, it offers a second opinion to the patient in the chair, which helps to increase the treatment acceptance, as we call it. That is amazing because we help the patients get the right treatment at the right time and not delay treatment, because as you know, if you delay necessary treatment for too long, it grows significantly more costly and creates much more of a health risk. That’s really what our AI does.

DENTISTRY TODAY: That’s fascinating. With all that said, where do you think AI will take the industry in the next 25 years?

FLORIAN HILLEN: I think it’ll go faster than 25 years. I hope so, at least, but I think we will see three phases. The first phase will be that AI-supported diagnosis and treatment planning of Videa AI will become the standard of care, meaning that almost every patient who goes to the dentist, the dentist will use an AI to support them in their job. That will likely happen in the next two years. That is also the reason why we partnered together, for instance, with Henry Schein, which has, you know, tens of thousands of dental practices that use Dentrix and Dentrix Ascend. Our AI is integrated into Dentrix and Dentrix Ascend right now, so everyone who uses either of these practice management software platforms can, by the push of a button, activate our AI at this point. This wide-spread accessibility to VideaAI will help make AI-powered dentistry the standard of care in the next two years.

For phase two, I believe that being integrated into the diagnostic process will enable AI to help with workflow automation, for example, doing chat notes, claims processing, etc. This will allow the entire dental office staff to spend less time in a back office, behind walls, and more time in the front office with the patient. This is awesome because AI will directly address this major pain point we hear from our customers.

In the third phase, I believe, will be what we call medical-dental integration. I recently gave a seminar on this with Women in DSO, and discussed how AI will integrate into medical, but not from the medical side, as we believe, but from the dental side. So I truly believe that the dentist side will go into the medical side. What I mean by that is by large data sets, we might be able to have the dentist become almost a screening station for systemic diseases, such as hypertension or diabetes, or others, such as heart disease. We hope to create a world where you go to a dentist for cosmetic reasons or regular checkups, and we can flag if you’re at risk of more significant, systemic diseases. And so we can catch these diseases much earlier. That’s the way we get to medical-dental integration.

DENTISTRY TODAY: It sounds like you’re doing awesome things. Speaking of, the company and its innovative research was recently featured on Fox News. How did that exposure make you feel?

FLORIAN HILLEN: Yeah, I mean, VideaHealth’s mission is to help thousands of dentists provide better care to millions of patients by AI, and so it is really amazing to see this being picked up by Fox News because it enables our mission. So what does that mean? Number one: We want to have a meaningful impact on patient lives. We want to improve the health outcomes. That’s one aspect of our mission. And so we could share that VideaHealth’s FDA clearances, for instance, show proof points that the dentist and the clinician together identify over 30% more treatable decay. That allows us to have a meaningful impact on patient lives. If you are a patient, you want to have your treatment planned with the help of AI because you don’t want anything to be missed.

The second thing in our mission is we have the ambition to help a lot of people. That’s how we define impact, have a meaningful impact in every person’s life and then on to millions of people. We can do that because thousands of dentists already use our AI, and so we can reach millions of patients. The Fox News article and Fox Business segment helped directly with this mission because many dentists who wanted to use our software reached out after reading the coverage. But also what was interesting is that even patients reached out to us to ask, “Hey, I live in this small community in Idaho. I love my dentist, but how can I ask him to use your software?”

It’s really interesting that demand is coming from both sides, from the dentist and also from the patients.

DENTISTRY TODAY: Thank you again for giving us this time. We only have one more question for you. What do you think the greatest thing AI has done or could do for dentistry?

FLORIAN HILLEN: I think it is doing it right now. It helps dentists provide faster, better patient care, and we see evidence of that. We see it in the data. Right now, already, VideaAI is helping millions of patients to get better care. So that’s incredibly meaningful. This is why I’m so excited. This is the most impactful work I’ve ever done in my life because while all the other startups may do meaningful things, what we are doing goes to the core of why we do dentistry in the first place. It is powerful. AI will elevate dentistry, enabling dentistry to go beyond oral health and into systemic health. We need big data and AI for that, and that’s the mission of VideaHealth.

Thank you again to Florian Hillen and VideaHealth for sitting down with us for this interview.

For more information on VideaHealth, visit videa.ai.

Lumio Dental Selects VideaAI to Improve its Patient Experience While Growing Dental Production

“After analyzing multiple dental AI solutions, we realized that VideaHealth’s technology could be a game-changer. Our clinical team loves the technology, and VideaHealth’s team had the customer success model to enable true change management in our practices and deliver clear, measurable ROI,” said Dr. Colby Broadbent, Lumio Dental’s chief of clinical affairs. “Our clinical teams love working with the technology because it gives them greater, deeper insights into areas of potential decay, the technology is easily incorporated into our practices, and our patients appreciate the extra layer of trust that comes with dental AI-assisted recommendations.” He added, “We also saw a huge confidence boost with our newly graduated doctors in their own diagnosis.”

Results from the first several months of VideaAI usage include:

• Restorative production for crown treatments increased by 6%
• Fillings experienced grew by  nearly 30%
• Over 20% growth in periodontal production
• Increased new doctor confidence in their own diagnoses
• Increased case acceptance

VideaAI’s dental AI platform includes FDA-cleared medical algorithms that help dental clinicians identify signs of potential carious lesions (cavities) and measure radiographic bone levels.

An FDA study shows the AI X-ray image analysis tool improves diagnostic accuracy for 100% of dentists who use it, regardless of their experience level, helping dentists spot more than 30% more dental conditions, all while building patient relationships with compelling visual aids that increase treatment acceptance.

“It was never enough for us to just introduce the best dental AI solution to the market, but I knew that to make a real health impact, we also need to be great business partners,” said Florian Hillen, CEO, VideaHealth. “When practices see real results, they’re more likely to invest in dental AI, and patient care improves. It is a virtuous circle. Lumio Dental are great partners to have, and this is only the beginning of the dental AI revolution we will be seeing in the coming years; we are excited to have them as our partners.”

About Lumio Dental

Headquartered in Tulsa, OK, Lumio Dental is passionate about providing the communities they serve with exceptional, accessible, affordable, and convenient dental care. Lumio Dental employs over 100 dental professionals and offers comprehensive family dentistry, including cosmetic and restorative, pediatric dentistry, prosthodontics, endodontics, oral surgery, and implants.

Learn more at LumioDental.com or linkedin.com/company/lumiodental.

For additional questions about Lumio Dental, please contact Hello@LumioDental.com.

About VideaHealth

VideaHealth’s VideaAI is the dental AI platform trusted by the world’s leading DSOs and dental clinicians. Rooted in AI research conducted at Harvard and MIT, VideaHealth’s FDA-cleared dental AI technology is clinically proven to improve diagnostic accuracy and treatment plans, enabling dentists to deliver better patient care consistently. Focused on driving clinical excellence, VideaHealth has the largest and most diverse data set in the market, strengthening clinical decision-making abilities and patient relationships. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC, VideaHealth is headquartered in Boston.

For more information, visit https://www.videa.ai.

FEATURED IMAGE CREDIT: Markus Spiske on Unsplash.